Welcome to my portfolio.
I am an outcome-driven UX designer, researcher, strategist, leader, and team builder with over two decades of expertise in product and service design, user experience, human factors, and software engineering. I help companies deliver great experiences that meet business needs, delight customers, and drive clear value and outcomes. I do this through execution and by working with teams combining best practices in research, product and service design, with data and metrics, and shared understanding to create a skilled and empowered work environment.
Glenn has a deep understanding of user experience methodologies and the value they bring. His leadership skills have helped me be a better communicator and practitioner of UX. […] His calm, level headed demeanor as well as his seasoned skillsets are a valuable addition to any organization. ~ K. Amodio, User Experience Lead
A history of delivering.
I have a proven history of delivering great product and service experiences from small businesses to large enterprises, including SaaS/cloud-based, B2B, and B2C solutions across the web, mobile, tablet, and dedicated hardware appliances. Broad industry experience, including patient-critical solutions in healthcare, FDA-regulated medical devices, and mission-critical solutions in human capital, financial services, engineering, manufacturing, and technology.